Return / Refund POLICY

 

Skin4Kisses

 

Our policy is 30 days. If 30 days have gone by since the delivery of your purchase, unfortunately, we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging!

If you're not satisfied with your results, we'll give you a refund within 30 days upon delivery and receipt of order.

To initiate a refund, please see the instructions below:

Email to us: info@skin4kisses with your order number and reason/s for refund. If the product is defective include in your email a photo or video showing the defective item.

 

*If you wish to return the item, you are responsible for return shipping and may ship back the item using the courier of your choice. We will provide you with our return address. We will issue an email confirmation once the refund has been approved and processed. Please note that the total refund amount does not include the shipping fee.

 

If you believe that the item was damaged in shipping, we require you to contact us within 10 days of delivery and we will work with you to quickly resolve the issue. 

To cancel an order, please contact us with the same email address as soon as possible. If your order has not yet been shipped, we will immediately refund your payment. However, if your order has been shipped, we will refund your payment as soon as we receive the item/s back from you and have processed them at our warehouse.